In 90% of cases, the authorization issue is resolved by following the instructions: The Allure sections display login buttons.However, if that didn't work for you, then check the following steps
Check if the Secure Cookie parameter is enabled
For integrations with Jira (DC/Cloud/Server), the Secure Cookie settings must be enabled in your instance configuration.
You can verify this by checking the relevant section in Dev Tools.
If the Secure field (4) is not checked, you need to review your instance settings and ensure that the parameter responsible for Secure Cookies is set to true.
K8s
Docker
If after following these steps the "Login" button is still displayed, the issue is likely with your Nginx configuration, which is blocking external authorization.
How to fix the external authorization error
To allow external authorization in Nginx, you need to add the following headers to the Nginx configuration
Access-Control-Allow-Headers: X-Custom-Header, Authorization
Explanation: These headers allow the client (e.g., a browser) to send specific data, such as authentication tokens or custom headers, to the server during cross-origin requests (CORS). Without these headers, the browser blocks the requests, which may cause authorization issues.
What you need to do:
- Ensure that these headers are added to the Nginx configuration on your server.
- Check that these settings are correctly configured, especially if you have a dedicated domain for external access to the system.
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