The integration with Jira Software cloud stopped working after August 2025

Modified on Fri, 19 Sep at 5:44 PM

Symptoms

The integration with Jira Software Cloud suddenly stops working somewhere in August / September 2025.

Cause

Products evolve, some of the evolution steps require getting rid of some old stuff and using something new. Atlassian is not an exclusion: please refer to this Atlassian change announcement. 

Long story short, some of the API endpoints on JSC side we used in the integration got deprecated and cannot be used anymore.

Solution

The only one way to get the integration working again is to upgrade your Allure TestOps istance to the most recent releae of Allure TestOps that supports the new API endpoints added by Atlassian to JSC. The support of new API endpoints was added in Allure TestOps release 25.3.1.

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